Privacy Policy
Effective Date: 8 February 2026
Last Updated: 8 February 2026
This Privacy Policy explains how Amai ("AMAI," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.
Who We Are
Amai connects family medicine specialists in Malaysia with patients in the United Kingdom's National Health Service (NHS) through remote clinical work.
Information We Collect
Information you provide directly:
• Name, email address, and contact details when you apply to work with us or submit an enquiry
• Professional qualifications and registration details provided during the recruitment process
• Email address when you subscribe to our newsletter
Information collected automatically:
• Browser type, device information, and operating system
• IP address and approximate location
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies used by our website host (Webflow)
How We Use Your Information
We use the information we collect to:
• Process and evaluate your application to join our clinical team
• Communicate with you about our services, recruitment updates, and opportunities
• Send newsletters and updates you have opted in to receive
• Improve our website, content, and user experience
• Comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal data based on:
• Consent — when you subscribe to our newsletter or submit your details through a form
• Legitimate interest — to operate our services, improve our website, and communicate with prospective doctors
• Legal obligation — to comply with applicable laws, including UK data protection regulations and Malaysian data protection law (PDPA 2010)
Sharing Your Information
We do not sell your personal data. We may share your information with:
• Service providers — such as our website host (Webflow), email platforms, and analytics tools, who process data on our behalf
• Regulatory bodies — such as the UK General Medical Council (GMC), as part of the registration process for doctors joining our platform
• Legal authorities — where required by law or to protect our rights.
International Data Transfers
Because we operate across Malaysia and the United Kingdom, your personal data may be transferred between these countries. We take appropriate steps to ensure your data is protected in accordance with applicable data protection laws.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. If your application is unsuccessful, we will retain your data for up to 12 months unless you request earlier deletion.
Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (for example, unsubscribing from our newsletter)
• Object to or restrict certain processing of your data
To exercise any of these rights, please contact us.
Cookies
Our website uses cookies to enable core functionality and understand how visitors use the site. You can manage your cookie preferences through your browser settings. For more details on cookies set by Webflow, please refer to Webflow's cookie policy.
Third-Party Links
Our website may contain links to external sites (such as our application portal). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children's Privacy
Our services are intended for qualified medical professionals. We do not knowingly collect personal data from anyone under the age of 18.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
We encourage you to review this policy periodically.
